![]() ![]() ![]() Ability to differentiate between different type of IT assetsĢ. Maintain technical documentation in association with other functional departmentsġ. Conduct remote desktop troubleshooting to enĦ. To perform the system changes adhered to organizational policiesĥ. ![]() To set up and test desktop computer peripheralsĤ. Update the support ticket with the progressģ. To support daily technical support activities for computers & all other end point devicesĢ. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queriesġ. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. Process - IT Operations Management|Vendor Managementįield Services support Engineers 20 primary responsibility is to provide support to an organization 20s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. Technology - End Point Security|Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies Technology - Audio, Video support|Installation & configuration Technology - Exchange and Mobility Clients|Installation & configuration Technology - Windows Operating System|Installation, configuration and management Technology - Hardware and Networking|Installation, configuration, maintainance & repair ![]()
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